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FAQ, directions and contact
Everything you need before booking or while planning your visit.
How to get here
Ribera del Río Yautepec s/n, Col. Gabriel Tepepa, Tlaquiltenango, Morelos, C.P. 62980. Between 1.5 and 2 hours from Mexico City via the Autopista del Sol.
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Before you book
Frequently asked questions
Does the stay include park tickets?
It depends on what you choose. When booking you can add one or two park days per person. If you'd rather just sleep, you can also book without tickets.
Which stay is the most affordable?
The camping area, from $350 per person per night without tickets. Glamping and Aldea follow. At the other end are Akua and Casa del Lago.
How many times can I enter and leave the park?
As many as you like. When you check in you get a coded wristband for unlimited access during the day.
Do you accept pets?
Yes, at the stays with a pet-friendly program: dogs up to 10 kg (22 lb), maximum 2 per room, with a $1,300 admission fee. Certified guide dogs don't pay.
What are check-in and check-out times?
Check-in from 3:00 p.m. and check-out until 12:00 p.m. At the campground, check-in is at 12:00 p.m. and check-out at 6:00 p.m. the next day.
How far is it from Mexico City?
Between 1.5 and 2 hours via the Autopista del Sol, in Tlaquiltenango, Morelos.